On a SwellSpace Site.
Bring answers into your branded benefits destination, alongside the information people are exploring.
Benny.
Clearer answers.
A useful next step.
Help your employees and families understand their benefits, around the clock. Benny uses your approved information and includes links to the sources.
A question.
A conversation.
A place to start.
Your AI support agent, grounded in your company’s approved information.
From a question to a next step
Ask in your own words.
Follow the details.
A question from real life.
Ask about a benefit, a policy, or what to do when something changes.
Your information in the answer.
Benny finds relevant information in your approved Document Library and explains it in a conversation.
A useful place to go next.
Read the linked sources, ask a follow-up question, or find out how to contact your benefits team.
Customer voices
Eastern Virginia NABIP on helping its association members find answers and information.
“Having one place where members can find events, leadership updates, and everything else makes it so much easier for us to serve them well.”
Where you need him
One Benny.
A few ways to say hello.
Start with the people you support and the documents they need.
Inside another platform.
Embed Benny in an existing experience. He already supports users inside an online enrollment platform.
On his own.
Use a defined collection of approved documents in the SwellSpace Document Library. A Site is optional.
Our experts help organize documents, set up Benny, and review representative questions with your team.
Meet our expertsFor the people behind the answers
Everyday information.
Human judgment.
Benny helps employees find everyday information and gives HR a starting point for its own work. Find a policy, prepare a response, or explain a complex term in plain language using the same approved sources.
Your team checks the details and handles individual situations. More room for the personal conversations where your experience matters.
How the technology worksUseful insight for HR
A conversation for your people.
Insight for your team.
Review question volume, conversations, and feedback over time. Choose a client, a Site, and a date range to focus on the experience you manage.
Your team can review questions, read the responses Benny gave, and filter by feedback to decide what needs attention.
Explore the administrator walkthroughBenefits in everyday life
Beyond enrollment.
Close when it matters.
Questions about wellbeing. A need to take leave. Help people find what their benefits offer and the right person for a personal conversation.
Find support you already offer.
Know who to contact next.
Your Benefits. Give them a Voice.
Bring Benny your first question.
Let’s start with the information your people need.
Book a demo