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Sites · For administrators

Keep it current.
See what’s working.

Your Site is useful on launch day. Give your HR and benefits team the tools to keep it useful as information changes.

Manage SitesUpdate contentManage documentsCheck usageReview Benny

01 · Start in your workspace

A clear view
of the Sites you manage.

Find the Site you need. See drafts and published Sites, sort by the latest update, and see recent editors in one place.

All Sites workspace with search, draft and published filters, sorting, and cards for demonstration employers.

02 · Make the everyday update

A new detail.
A current link.

Edit the content where it appears on your Site. Update an image or title, and choose where a button takes people: a URL, Site page, email address, or document.

Shape the content people see.

Northbridge Site editor with an open image menu and Employee Benefits feature cards for Open Enrollment, New Hires, and Medical.
Editing Site content

Point people to the right place.

Site editor showing the action button dialog with URL, Site Page, MailTo, Document, and Hidden options.
Setting up an action button

03 · Care for the sources

One library.
Information your team owns.

Organize plans and policies in folders. Find and upload files, and see which documents are marked AI Active. Maintain the approved information behind the experience.

Document Library showing employer folders, HR policy documents, upload, search, and AI Active indicators.

When benefits change, update the source information and review representative Benny answers with your team.

04 · Look at how it’s being used

See the visits.
Follow the interest.

Choose a client, Site, and date range. Review visits, clicks, popular links, and the devices people use.

  • See page visits over time.
  • Compare clicks on documents, menu links, buttons, and Benny.
  • Use the patterns to guide your next communication.

Screens show demonstration data. The figures illustrate the tools, not customer results.

Site Analytics for the last seven days, showing total visits and clicks, item types, top links, and device types.
Site Analytics · sample data.

05 · Keep learning from the conversation

What people ask.
How Benny responds.

Review question and conversation activity, then use the detail views to examine the prompts, responses, and feedback behind it.

Benny Analytics showing total questions, conversations, activity charts, and thumbs-up and thumbs-down feedback over thirty days.
Benny Analytics · sample data.

Read the question.

See the prompts people submitted and the responses recorded with them.

Review the answer.

Open the full response to read the explanation Benny gave. Your team can decide whether the source information needs attention.

Listen to the feedback.

Filter by thumbs up, thumbs down, or no rating. Use the feedback and your own review to guide improvements.

Your team, with ours alongside

You stay in control.
We stay close.

Our experts help build the experience and train your team on everyday administration. Bring us in when a change, a new communication, or a closer review would benefit from a hand.

Meet your SwellSpace experts

Your Benefits. Give them a Voice.

See the tools behind the experience.

Let’s walk through your next update together.

Book a demo