AI purpose-built for HCM platforms

HCM platforms handle intricate HR and benefits data for internal teams, employer clients, and various support channels. With the increasing integration of AI into daily work, these platform organizations require a reliable method for delivering consistent responses, all based on vetted documentation.

SwellSpace AI addresses this by consolidating enterprise benefits and HR knowledge into a single, documentation-driven, contextual experience. This not only boosts internal efficiency but also provides added value to employer customers, all without disrupting the platform's core operations.

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The AI layer that works alongside your platform

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Improve internal efficiency with documentation-grounded answers

SwellSpace AI enables HCM support, service, and client-facing teams to resolve benefits and HR questions faster using trusted answers grounded in enterprise documentation.

Instead of searching across knowledge bases, PDFs, and internal systems, teams can rely on Benny for consistent explanations that reduce repetitive internal inquiries and improve operational responsiveness.

Create consistent, repeatable processes across platform teams

Large HCM organizations support hundreds of employer customers, and internal teams often handle the same benefits and HR questions repeatedly across accounts.

SwellSpace helps establish a consistent, documentation-grounded process for answering and explaining benefits information, reducing operational variation and enabling platform teams to scale support more efficiently.

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Provide benefits understanding without disrupting transactional workflows

SwellSpace acts as an intelligence layer alongside HCM platforms, applying AI-powered contextual understanding to enterprise benefits and HR documentation.

This allows platforms to provide clear, conversational explanations at scale, without embedding logic or disrupting transactional workflows.

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Key capabilities for HCM platforms

Benny AI benefits assistant

AI-powered, documentation-grounded answers that support internal platform teams and employer customers with consistent benefits understanding at scale.

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Document library

A centralized repository for benefits and HR documentation that serves as the trusted source of truth for contextual answers.

Enterprise administration

Account and organization-level controls designed for multi-client governance, consistency, and scale across large HCM environments.

Internal operational efficiency

Reduce repetitive support and administrative inquiries by giving platform teams fast access to approved information across clients and employer groups.

Partner-ready configuration

Designed to work alongside leading HCM platforms, supporting secure access to benefits and HR documentation without embedding workflows or requiring deep system integration.