Benefits understanding at scale, for every stakeholder

SwellSpace AI transforms benefits and HR documentation into clear, contextual answers across the enterprise benefits ecosystem. Carriers, brokers, platforms, and employers can improve benefits understanding without disrupting core workflows or systems of record.
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Tablet screen showing Transamerica Medical Gap Insurance product page with San Francisco cityscape, Transamerica building, and detailed product features list.
Tablet screen showing Averra Health Benefits webpage with sections on benefits info, employee benefits, new care team members, qualifying life events, and flexible spending accounts.
Tablet screen showing Medical University of South Carolina Employee Benefits Hub webpage with sections on new employees, open enrollment, and qualifying life events.

The difference between general AI and enterprise benefits AI

Consumer AI Tools
Built for everyone. Specific to no one.
Generated broadly, not from your approved benefits materials.
No audit trail or governanceNo visibility or control over what gets communicated at scale.
Compliance and liability exposureInaccurate benefits information at scale creates real risk.
Not built for your ecosystemOperates in isolation from your existing infrastructure.
SwellSpace Enterprise AI
Grounded in your documentation
Every answer is rooted in enterprise-specific benefits and HR documentation.
Your verified Document Library
Every answer traced back to your approved materials, not the open web.
Purpose-built for benefits
Designed from the ground up for benefits operations across your entire ecosystem.
Controlled and scalable
Consistent, enterprise-managed responses that scale with your organization and everyone it serves.

How it works

Benefits, HR, and Operational Documentation

Every organization already maintains plan documents, employer materials, internal FAQs, and support workflows. SwellSpace starts with the information you already use to communicate benefits and answer questions.

Intake Manager

Documentation is securely collected and structured through Intake Manager, ensuring information is organized, operationally ready, and scalable across internal teams, broker channels, and employer groups. This creates the foundation for consistent benefits understanding and more efficient support at enterprise scale.

Document Library

Content is centralized in a digital library that serves as the trusted source of truth, fully controlled and maintained by the enterprise. This ensures carrier teams, brokers, employers, and other stakeholders are all working from consistent, approved documentation.

SwellSpace AI Contextual Understanding

SwellSpace AI builds contextual intelligence from enterprise-specific documentation, enabling consistent explanations across internal operations and external distribution channels. It operates alongside systems of record without embedding workflows or logic into core platforms.

Benny AI Benefits Assistant

Benny delivers clear, conversational answers grounded in approved documentation. For organizations managing complex benefits ecosystems, that means faster internal operations, consistent communication across every channel, and a better understanding of plans and coverage for every stakeholder it serves.

Built for the enterprise benefits ecosystem

SwellSpace AI improves benefits understanding while supporting the operational realities of carriers, platforms, brokers, and employers.

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For Carriers

SwellSpace AI helps carriers improve internal efficiency by centralizing carrier-approved plan knowledge across service teams, broker channels, and employer groups. It strengthens distribution and sales enablement with consistent product information grounded in approved documentation.

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For HCM Platforms

SwellSpace AI supports internal platform operations by providing documentation-grounded answers and repeatable processes across support and client-facing teams. It delivers benefits understanding outside transactional workflows without disrupting systems of record.

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For Employers

SwellSpace AI helps large employers improve benefits understanding across employees, dependents, retirees, and candidates by making HR and benefits information easier to access and understand year-round.

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For Brokers and Consultants

SwellSpace AI enables brokers to deliver a modern standard of client service and benefits understanding at scale. Provide an always-on resource for employer groups without adding headcount, while reinforcing advisory value year-round.

Explore Brokers and Consultants